Delivery

Delivery

The Wig Factory orders are delivered Monday to Friday between 9am and 5pm. A flat fee of R100 will apply for shipping costs on all orders and this will take between 3-7 working days excluding weekends and holidays. Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. The Wig Factory cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Shipping of orders

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information.

Tracking of orders

We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your account.